Is Instagram Analytics live?
No, Instagram Analytics data is fetched every 24 hours and updated in our system
My data is not matching with ReportGarden.
the right date range is selected
The right Instagram account is selected
Check when the account was linked to ReportGarden. For metrics like stories, etc, we cannot fetch historical data.
Check if the right metric for reach is selected
I am unable to link my Instagram Analytics account with ReportGarden
Check if all the pre-requisites for account linking have been meet. For details, check here
Follow the linking process again.
Reach out to [email protected] if the problem presists
Data for reach is not matching in ReportGarden
Reach is treated as a cumulative metric. The best approaches to get the closest reach possible is to use the metric Reach 28 days, which shows the reach 28 days from the end date selected as the time period
Can I show data from Instagram Reels?
No, Currently, Instagram Reels is not supported by the API. We will support Instagram reels as and when it is made available through the API by the Instagram team
Reach and total followers from each geo location / age/gender is not adding up to the total profile followers and reach
Total reach might not always exactly equal the sum of the organic and paid reach metrics. This is because the unique impressions insight values are calculated as aggregate metrics.
The count of followers that are split by demographic dimensions (country, city, age, gender) will not match to the metrics shown at the profile level. These are limitations from the Instagram API, as they use a sample set, and also, they can encounter profiles that have not set their demographic data in their profile information
How do I track the difference between paid and organic metrics for Instagram impressions and reach?
There are limitations with respect to what data is provided by Instagram API for consumption. If you need to track promoted or paid metrics, you will need to use the data from Facebook ads. Please refer to the article here to know more about how to get the data for boosted posts in ReportGarden
I am unable to get the previous data of Instagram Analytics
Most often than not, this is because the Instagram profile has been converted to a business account recently.
Only metrics and posts created after the account became a business account can be fetched through the API by ReportGarden