Is Klaviyo a live connector?

No, Klaviyo is a storage connector. The data is synced every 1 hour with the Klaviyo account

How much data can be imported into ReportGarden?

Events from the last 6 months from the day the account is linked are imported into ReportGarden. In case you need to import older data, please contact [email protected] and we will get in touch with you to import older order data.

Can I see data like unique clicks, unique opens, unique click rate and unique open rate in ReportGarden?

It is currently not supported, but is in the roadmap. Unique metrics will be supported in Q1 2022.

I am unable to see any data in the Klaviyo report. What do I do?

Please check if you have added the private key and not the public key. Private keys start with pk_ and are 38 characters long

How long does it take to sync the data into ReportGarden?

It takes around 1 hour for the first time to sync the data into ReportGarden. In case you are not able to sync the data, please reach out to [email protected].

How often is Klaviyo data synced to ReportGarden?

The data is synced to ReportGarden every 1 hour.

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