We have identified an issue where the official TikTok API is not providing snapshots for certain accounts. To address this, we have been manually capturing screenshots. However, because this process is automated, TikTok's system sometimes detects it as a non-human activity, leading to a verification popup appearing as a white box in the previews.
​

Since the verification popup cannot be dismissed automatically, this issue affects the quality of the snapshots. We are actively working on a solution to bypass this verification and expect to have it resolved by the end of June, though it may be completed earlier.

In the meantime, if you encounter this issue, we can unblock you. Please share the relevant report IDs with our support team, and we will address it promptly.