Demographics data in Facebook
Pratyusha Turlapati avatar
Written by Pratyusha Turlapati
Updated over a week ago

Currently, ReportGarden shows 0 for the demographics-related data when the data source is Facebook Ads. By demographic data, the dimensions of Age, Gender, and country.


The data that the Facebook API is returning is 0 if the end date is greater than 24th April. This is an issue from facebook's end. We have raised the ticket with the Facebook team and tracking it. https://developers.facebook.com/support/bugs/802960763982184/

The solution:

You could use the corresponding (FB pixel) metric for now. For example, for metrics like Add to Cart, Purchases, use Add to Cart (FB Pixel) and Purchases (FB Pixel).


Did this answer your question?