Skip to main content
All CollectionsAccounts
Unable to find my account in ReportGarden
Unable to find my account in ReportGarden
Sam S avatar
Written by Sam S
Updated over a week ago

ReportGarden doesn't automatically load your new accounts from the API of a data source.

You can get the missing accounts by refreshing the system. 

How to refresh my account?

  1. Click on Accounts in the left side navigation

2. Click on Filter By drop-down
3. Choose an integration
4. Open an account
5. Click on  Refresh Account button at the top right corner of the page.

In 30 to 60 secs, the system will get all your accounts from the respective API and load them into ReportGarden.

Have further questions about finding an account? Feel free to reach out to us at [email protected]

Did this answer your question?