With our latest release, the existence of same contact in multiple teams is possible.
However, creating the same contact multiple times in the same team is not possible.
Agency1 has created a contact, John Doe (email@example.com) for his/her Client - TribeLocal
Now, Agency2 can also create the same contact John Doe (firstname.lastname@example.org) for one of his/her clients.
Have further questions about creating a contact for a client? Feel free to reach out to us at email@example.com